FAQ

Q: How to apply wall stickers correctly to avoid peeling off?


A: Follow these steps for optimal adhesion:

  1. Clean the target surface with a dry cloth to remove dust, oil, and debris—ensure the surface is smooth, dry, and free of texture.
  2. Peel the sticker from the backing paper slowly, starting from one corner. For large stickers, use a credit card to smooth out air bubbles as you apply.
  3. Press firmly on the sticker for 1–2 minutes to ensure full contact with the surface. Avoid applying stickers to newly painted walls (wait at least 2 weeks for paint to cure).
  4. Do not remove the sticker within 24 hours of application to allow the adhesive to set properly.

Q: Are your aromatherapy products safe for pets and children?


A: Most of our aromatherapy products are safe for use around pets and children when used as directed, but there are a few precautions:

  • Keep aromatherapy diffusers out of reach of children and pets to prevent accidental ingestion or spills.
  • Avoid using scents like tea tree, citrus, or pine around cats, as they can be sensitive to these oils.
  • Always dilute pure essential oils before direct skin contact—never apply undiluted oils to children’s or pets’ skin.
  • Check the product label for specific safety warnings before use.

Q: How to choose the right Ins-style decorative items for my room?


A: Here are quick tips for matching decor to your space:

  • Small Rooms: Choose lightweight, minimalist decor (e.g., small macrame hangings, geometric wall stickers) to avoid overcrowding; use light colors to make the room feel larger.
  • Large Rooms: Opt for statement pieces (e.g., oversized wall art, tall plant stands) to fill empty spaces; mix textures (e.g., woven baskets, velvet cushions) for depth.
  • Bedrooms: Choose calming, neutral decor (e.g., linen tapestries, lavender aromatherapy) to create a relaxing atmosphere.
  • Living Rooms: Use bold colors and patterns (e.g., bohemian rugs, colorful wall stickers) to add personality and warmth.

Q: Can I return an aromatherapy product if I don’t like the scent?


A: Unopened, sealed aromatherapy products can be returned within 30 days of delivery, provided they are in original condition. You will need to request a Return Authorization (RA) number first, and you will be responsible for return shipping costs plus a 10% restocking fee. Due to hygiene and safety concerns, opened or unsealed aromatherapy products are non-returnable. We recommend checking scent descriptions and customer reviews before purchase to minimize scent mismatches.

Q: Do you offer bulk purchase discounts for businesses or event planners?


A: Yes, we offer tiered bulk discounts for interior designers, boutique retailers, event planners, and corporate clients:

  • 20–49 units: 15% off retail price + free standard shipping + custom labeling options.
  • 50–99 units: 25% off retail price + free expedited shipping + bulk packaging.
  • 100+ units: 35% off retail price + dedicated account manager + priority production for customized products + free nationwide shipping.